Terms and Conditions

 Please read the information below carefully as it forms an agreement as to how we will work together and outlines obligations regarding confidentiality. At our first session we will set some time aside for us to discuss this agreement and answer any queries that you may have. We will ask you to sign an agreement (informed consent) to show that you understand its contents.

Fees 

Individual (Walk and Talk) session : $120 (weekdays)

Individual (Walk and Talk) session:  $140 (weekends)

Individual (Online, Zoom, or text):    $100 

Couples (Walk and Talk) session:    $150 (weekdays)

Couples (Walk and Talk) session:    $170 (weekends)

Couples (Online, Zoom, or text):      $130 

Please note: Whilst Medicare rebates are not offered by Nature Counselling, we do offer competitive rates. 

Contact between sessions

We normally work Mondays, Tuesday’s, Saturdays and Sundays between 9:00-5:00pm and  provide counselling services by prior appointment. If you require services between sessions, you may contact michele@naturecounselling.com.au and we will reply to you as soon as possible. 

If you are unable to wait for counselling or an email reply, or require emergency/urgent professional assistance outside our normal working hours, please contact:

Lifeline 13 1114 for crisis support and suicide prevention services

Suicide call back service 1300 659 467 counselling for people affected by suicide 

Beyond Blue 1300 224 636 support for anxiety, depression, and mental health crisis

Translation Support for Non-English-speaking people. Translation and Interpreting Service (TIS) 131450 which can connect you to help. 

Cancellation Policy

If you are not able to attend your appointment we greatly appreciate 24 hours notice to avoid charging  extra fees. 

Duration and notice of termination

In Nature Counselling you are free to choose both short and long-term therapy which we will discuss during our initial session. Together we will review your progress at every fortnightly session.  We will require notice by the fifth session if you wish to terminate your therapy.